Course curriculum

    1. How to use this course

    1. Course Description and Learning Objective

    2. About the Instructor

    3. Continuing Education (CE) Information

    4. Disclaimer and Course Requirements

    5. Course FAQ

    1. Prep Quiz

    2. Slide Deck

    3. Rapport Building with Clients

    4. References

    1. Directions for Quiz and Certificate

    2. Quiz

    3. Evaluation

    4. Before you Go...

About this course

  • 14 lessons

Course Description

This course highlights the crucial impact of rapport building on the therapeutic alliance and for client progress in therapy. The training emphasizes the need for rapport in setting the foundations for successful treatment.  


This training defines rapport in the context of therapy and its impact on the treatment process. The training discusses key strategies clinicians can use to build rapport with clients and challenges and solutions that may arise. The training uses evidence based research and case study examples in exploring the impact of rapport building with clients. Participants will have the opportunity to engage in reflections and exercise for rapport building.

This is a beginner’s level course and there are no specific prerequisites for this course. The course is open to social work professionals, students, and individuals interested in gaining knowledge and skills related to rapport-building with clients in therapy.

Learning Objectives & Agenda

  • Understand the concept of rapport in the therapeutic context, including its significance in fostering a strong and effective therapeutic alliance.

  • Recognize the essential skills required for effective rapport-building, such as empathetic listening, nonjudgmental attitude, and cultural sensitivity, and their application in various therapeutic scenarios.

  • Analyze the impact of effective rapport-building on client engagement, trust, and treatment outcomes in therapy, through relevant examples.

  • Evaluate potential challenges and obstacles in building rapport with clients in therapy, and identifying strategies and techniques to overcome these barriers.

  • Integrate self-reflective practices and continuous learning strategies to improve personal rapport-building skills and strengthen therapeutic relationships with diverse client populations.

  • Highlight the importance of personalized and client-specific rapport-building techniques and interventions, considering individual client needs, preferences, and cultural backgrounds for improved therapeutic outcomes.

  • Synthesize the key takeaways and best practices from the presentation into actionable steps for immediate implementation in clinical practice



Lead Trainer

Trainer Faith Iloka, LAC

Faith E. Iloka (she/her) is a Nigerian Mental Health Counselor who employs a collaborative and client-centered approach in her work with clients. Faith utilizes cognitive behavioral therapy (CBT), mindfulness, art therapy, feminist-therapy, multicultural, and trauma-informed interventions to support and empower clients towards increased self-awareness and healthy coping skills. Faith’s interests lie at the intersections of mental health and wellness, creative arts, and race. Faith also incorporates spirituality as it relates to clients’ unique backgrounds and experiences. Faith works with clients to design an individualized treatment plan to help clients feel heard and held, and support clients as they transition from “surviving” to “thriving”. Faith received her BA in African American Studies from Princeton University and her Master of Education and Master of Arts degrees in Mental Health/Psychological Counseling from Teachers College, Columbia University. Faith completed her Masters Externship at Baruch College Counseling Center. Faith’s areas of expertise include anxiety, depression, grief, multicultural issues, romantic/interpersonal relationship issues, self-esteem, stress/anger management, and trauma/racial trauma. Faith enjoys afrobeats, playwriting, traveling, thrifting/fashion, and trying new foods.

Certificates will be awarded after completion of the full Webinar and course evaluation.

Radiant Sunshine, #1403, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Radiant Sunshine maintains responsibility for this course. ACE provider approval period: 2/28/23 to 2/28/2026  Social workers completing this course receive 3-clinical continuing education credits. 

Find out whether your state or province accepts ACE approval.

Approved Continuing Education Provider (ACEP):

Radiant Sunshine has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7371. Programs that do not qualify for NBCC credit are clearly identified.

Select your state to find continuing education requirements.

REQUIREMENTS BY STATE 

STATE BOARD INFORMATION

Refund Policy:   No refund will be given for the purchase of any course or webinar. 

 We accommodate persons with disabilities. Please email [email protected] for more information if disability accommodations are needed.

For more information contact: [email protected]

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